Ticket Policy

 
General Rules at Coppell Center for the Arts
Seating
All seats in the theatre are reserved. Doors open 20 minutes before performance time.
 
Senior/Student Discount
We offer a discount of $2.00 for each senior or student ticket. A senior is anyone age 55 or over. A student includes students of any age or pre-school children.
 
Child Policy
 
We encourage parents to introduce their children to live theatre when they think the child is ready for the experience. We expect that parents will take into account the subject and nature of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them. Theatre Coppell requires that all children have a ticket for admittance to the theatre even though they may be sitting on a lap. While children under three years old may attend, it is generally not conducive to an enjoyable theatre going experience for younger children to attend our shows.
 
Cancellations
Once a reservation has been confirmed or tickets processed via on-line purchase there are no refunds or exchanges. If you know that you will not be able to attend a performance, you can call the box office and leave us a message. If we are able to sell your tickets for you, we will; however, we cannot refund any per ticket transaction fees that may have been charged. If the tickets were prepaid, we will issue a refund after the show run if we were able to sell the tickets. If the tickets were only held by reservation, we will not charge your card if, and only if, we were able to sell your tickets.
Late Seating
Prepaid Will Call
The ‘Prepaid Will Call’ table will be set up in the lobby near the theatre entrance. If you have prepaid tickets, please go to the table and give the volunteer your name and you will be given your tickets.
 
To order tickets by phone, call the TC mainline at
972.745.7719.
 
Click here for a seating chart of the theatre.
 
Click here for a map to the theatre.
 
General Rules at Coppell Center for the Arts
Seating
All seats in the theatre are reserved. Doors open 20 minutes before performance time.
 
Senior/Student Discount
We offer a discount of $3.00 for each senior or student ticket. A senior is anyone age 55 or over. A student includes students of any age.
 
Child Policy
 
We encourage parents to introduce their children to live theatre when they think the child is ready for the experience. We expect that parents will take into account the subject and nature of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them. Theatre Coppell requires that all children have a ticket for admittance to the theatre even though they may be sitting on a lap. Children under six years old are not permitted for most shows as it is generally not conducive to an enjoyable theatre going experience for younger children to attend.
 
Cancellations
Once a reservation has been confirmed or tickets processed via on-line purchase there are no refunds or exchanges.
 
Prepaid Will Call
The ‘Prepaid Will Call’ table will be set up in the lobby near the theatre entrance. If you have prepaid tickets, please go to the table and give the volunteer your name and you will be given your tickets.
 
To order tickets by phone, call the TC mainline at
972.745.7719.
 
Click here for a seating chart of the theatre.
 
Click here for a map to the theatre.